f61pp FAQ — Whatever you ask, we will answer

Log in to your f61pp account and click "Deposit". Select KBZPay as the payment method. Enter the amount and transfer to our KBZPay number. Upload a screenshot of the transfer as proof and click "Confirm" — your balance will be updated shortly. The minimum deposit amount is 5,000 Ks.

f61pp currently supports the following payment methods: KBZPay, Wave Money, AYA Pay, and Bank Transfer. All methods have a minimum of 5,000 Ks and are available 24/7. Please note that transfers must be made from your own account.

Yes. To deposit via Wave Money, go to "Deposit" in your account and select Wave Money. Transfer to the Wave Money number provided, then submit the transfer reference number or a screenshot. Once the deposit is verified, your playing balance will be topped up as quickly as possible.

f61pp does not charge any deposit fees. However, please note that KBZPay, Wave Money, or your bank may apply their own transfer commissions. These extra charges have nothing to do with f61pp and depend on the policy of your bank or wallet provider.

The minimum deposit amount at f61pp for all payment methods is 5,000 Ks. This applies equally whether you deposit via KBZPay, Wave Money, AYA Pay, or Bank Transfer. You can also claim a 200% Welcome Bonus on your first deposit.

Yes. The f61pp website is built to run smoothly on mobile phones. You can play Shan Koe Mee, 2D/3D, and other local games directly through the browser on Android and iOS devices. No app download needed — just go to the website and start playing.

Shan Koe Mee is a traditional Myanmar card game. Each player is dealt 3 cards, and the values are added together to see whether they form a "Shan" (scoring above 19, counted in tens). The player with the highest unit wins. You can learn how the 3-card total is calculated, and the full game rules are shown within the game itself. At f61pp you can play with a live dealer.

3D lottery results are based on the official 3D draw results. They are displayed live on the f61pp platform at announcement time. Results cannot be altered by players and are referenced from a transparent official announcement. You can check closely at result announcement time to verify accuracy.

In the 2D lottery game, players pick a two-digit number from 00 to 99, place a bet, and check whether it matches the official 2D result. Results are shown instantly on f61pp at announcement time, and if your number matches, you receive your winnings right away. This game is one of the most popular local games among Myanmar players.

To complete KYC verification at f61pp, you can submit either a National Registration Card (NRC) or a Passport. Take clear photos of both the front and back so they can be compared against the original document, then upload them in jpg, png, or pdf format.

KYC (Know Your Customer) verification is in place to protect players' accounts from unauthorized access and to ensure fair play. If your personal information does not match at the time of withdrawal, your withdrawal may be put on hold, so it is best to complete verification as early as possible after opening your account.

f61pp protects all documents submitted by players using SSL encryption and stores them in accordance with our Privacy Policy. No information is shared with third parties, and your data will not be used for any purpose unrelated to your account activity.

Yes, it is confirmed. The name on your f61pp account must exactly match the name on the KBZPay, Wave Money, AYA Pay, or bank account that will receive the funds. If the names do not match, your withdrawal may be rejected. If there is a discrepancy, please contact Live Chat in advance to resolve it.

If your KYC verification is rejected, contact our support team immediately via Live Chat without worry. We will explain the reason for the rejection, and if it was due to unclear images or the wrong type of document, you can correct it and resubmit. Live Chat is the fastest way to resolve this.

Yes, but you must first meet the Wagering Requirement. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, you must wager 40,000 Ks × 10 = 400,000 Ks before you can withdraw winnings from the bonus. Your original deposit can be withdrawn without completing the wagering requirement.

The minimum withdrawal amount at f61pp is 20,000 Ks. A withdrawal request cannot be submitted unless this amount is reached. You will only be able to withdraw once your balance exceeds this limit.

f61pp's withdrawal service operates 24/7. Regardless of the time of day or day of the week, withdrawals are processed within 30 minutes to 3 hours. Bank holidays may cause slight delays for Bank Transfer only; wallet methods are largely unaffected.

This is not possible. All withdrawals at f61pp are sent only to your own wallet or bank account matching the name on your f61pp account. It must be your own KBZPay, Wave Money, AYA Pay, or bank account — transfers to third-party accounts will not be made. This is a security policy.

After a withdrawal request is submitted, the normal processing time is 30 minutes to 3 hours. Accounts with completed KYC verification tend to receive withdrawals faster. If this time has passed, contact us via Live Chat and provide your transaction ID — we will check it as quickly as possible.

There are 2 ways to reach f61pp — 24/7 Live Chat (directly from the website) and Email ([email protected]). Support is available in Myanmar language, and both channels are open any day, any time.

The f61pp support team operates 24 hours / 7 days — regardless of public holidays or weather. Based on Myanmar Standard Time (MMT), we are always open with no breaks. Live Chat gives you the fastest response.

Yes. The f61pp support team operates in Myanmar language, so you can ask questions and resolve issues in your own language without any language barrier. Even complex financial matters can be discussed smoothly in Myanmar.

Having these details ready before you contact us will speed things up — (1) your f61pp account username, (2) the transaction ID related to the issue (if available), (3) the approximate time the action was taken, (4) a screenshot (if it concerns a money transfer). Get these ready before opening Live Chat.